How can we help?
Each topic below links to a part of the OSHA compliance platform, so most answers are one click away. Send us a note and a person replies within your plan's response time, and Enterprise accounts get a named Customer Success Manager and a direct line.
Common topics
The fastest path is usually the product itself. Start here.
Cited search
Ask a compliance question and get an answer based on the federal record, with a citation you can open for every claim.
Letter of Interpretation (LOI) drafter
Draft a Letter of Interpretation in minutes from the standards and earlier agency letters, and export it as a PDF for review.
Benchmarking your incident rates
Compare your Total Recordable Incident Rate (TRIR) and your Days Away, Restricted, or Transferred (DART) rate with industry peers that share your North American Industry Classification System (NAICS) code, so you know where you stand before an inspector asks.
Enforcement lookup
Find inspections, violations, and accident narratives for an employer or a standard, taken directly from the enforcement record.
Accounts, seats, and billing
Add or remove seats, manage single sign-on (SSO), change your plan, or resolve a question about an invoice. Your account administrators can do most of this in the app.
Security and procurement
If you need a SOC 2 report, a Data Processing Agreement (DPA), or answers for your security review, we direct you to the right documents and to a person who can help.
Response commitments
We publish a response time for each plan, so you know when to expect a reply.
The times above are target first-response times under each plan's service level agreement, and they apply during business hours (Monday to Friday, 8 a.m. to 6 p.m. ET). See pricing for what each plan includes.
Send us the details
The more context you give, the faster we can help. Logged-in customers get faster routing, and Enterprise accounts reach their named Customer Success Manager directly.