How can we help?
Each topic below links into a real part of the OSHA compliance platform, so most answers are one click away. Send us a note and a person replies within your plan's response time. Enterprise accounts get a named Customer Success Manager (CSM) and a direct line.
Common topics
The fastest path is usually the product itself. Start here.
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Cited search
Ask a compliance question and get an answer grounded in the federal record, with every claim traced to a citation you can open.
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Letter of Interpretation (LOI) drafter
Draft a Letter of Interpretation in minutes from the standards and prior agency letters, then export a clean PDF for review.
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Benchmarking your incident rates
Compare your Total Recordable Incident Rate (TRIR) and Days Away, Restricted, or Transferred (DART) rate against industry peers by North American Industry Classification System (NAICS) code, so you know where you stand before an inspector asks.
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Enforcement lookup
Pull inspections, violations, and accident narratives for an employer or a standard, straight from the enforcement record.
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Accounts, seats, and billing
Add or remove seats, manage single sign-on (SSO), change your plan, or sort out an invoice. Your admins can do most of it in the app.
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Security and procurement
For SOC 2 reports, a Data Processing Agreement (DPA), or answers for your security review, we route you to the right documents and a person who can help.
Response commitments
A response commitment published by plan, so you always know when to expect us.
Times reflect target first-response Service Level Agreements (SLAs) during business hours (Mon–Fri, 8a–6p ET). See pricing for what each plan includes.
Send us the details
The more context you give, the faster we can help. Logged-in customers get faster routing, and Enterprise accounts reach their named Customer Success Manager directly.