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What it costs

Three tiers, one annual invoice.

Seat count and query volume set the price. You sign an annual contract and pay by invoice, the way your procurement team already buys software, with Net-30 as the standard terms and Net-60 for Fortune 1000 companies.

A technician in safety glasses working at a machine in a workshop

The rate ledger

Starter

For small safety teams getting their footing.

from $5,000
Per year
Seats
Up to 5
Queries
500 / month
Terms
Billed annually
  • Source-linked citations on every answer
  • Enforcement and document lookup
  • Email support, US business hours
Most common

Professional

The default tier for working safety departments.

Quoted
By invoice
Seats
Up to 25
Queries
5,000 / month
Terms
Billed annually
Everything in Starter, plus
  • Letter of Interpretation (LOI) Drafter with PDF export
  • TRIR / DART industry benchmarking
  • NAICS-aware default context
  • Procurement support (W-9, MSA, COI)

Enterprise

For multi-facility programs and corporate safety.

Quoted
By invoice
Seats
Unlimited
Queries
Custom
Terms
Billed annually
Everything in Professional, plus
  • API access
  • Single Sign-On (SSO) via SAML, Okta, or Azure AD
  • Dedicated Customer Success Manager and quarterly business reviews
  • Custom data residency options

Prices are in USD. Multi-year and multi-organization discounts are available, and government and education pricing is available on request. See the full platform and our security posture, or book a demo. Reach the team at sales@cairnsafe.com.

What buyers ask before signing

Why no public dollar amounts above Starter?
Professional and Enterprise prices depend on seat count, query volume, and procurement terms, so we quote each one. Send your details and sales replies within 24 hours.
Can I pay by credit card?
No. Cairn is sold by annual contract and billed by invoice, with Net-30 as the standard terms and Net-60 for Fortune 1000 companies. We do not offer month-to-month plans or self-serve checkout.
How are queries counted?
A query is one question and its cited answer, meaning the question you ask plus Cairn's reply. Follow-up questions in the same chat each count as one.
What if we go over the query limit?
Queries pause once you reach your monthly allowance. Your Customer Success Manager (CSM) watches usage and reaches out about a tier change before you get there. Talk to us early if you expect a heavy month.
Can we trial Cairn before committing?
Yes. After the demo, qualified accounts get a 14-day pilot with their real NAICS context and a sales engineer on call. No credit card is needed.
What about data privacy?
Customer queries and chat history stay in your organization's account only. Nothing is shared with other customers, and nothing trains models. The security page has the full details.

Send your seat count and query volume: a quote comes back within 24 hours.